Delivery terms





   Dispatch:

We aim to provide superior customer service and understand that you want receive your order as soon as possible. To ensure your expectations are met, we strive to dispatch all orders within one working day, if placed before 11:00 (GMT+2).

If we have run out of stock of any product on your order we will inform you immediately and provide an lead time of new stock arriving date. If your order is of an urgent nature please contact us for stock availability.

   Local pick-up:

Local pick-up is possible after previous agreements. It is advised to contact us 24h before the arrival.

   Shipping Information:

   All prices quoted on our website do not include delivery. Delivery charges are based on the gross weight of order, the destination country, hazard classes and mode of delivery. To get quote on deliver costs, simply add the items to your shopping cart and submit your order online or you can contact us by phone or e-mail for approximate delivery quotation.
  We have gained large experience exporting goods worldwide with frequently orders to Europe, United States, Australia, Canada and other. We have established an efficient documentation system to ensure the safe shipment of your orders.
  All orders are trackable and tracking information will be announced on your Email as soon as possible after order dispatched.
  Hazardous goods are dispatched with compliance on ADR, IMDG and IATA regulations. Packaging, labeling and documentation are meet REACH [Regulation (EC) No 1907/2006] and CLP [Regulation (EC) No 1272/2008] stands, so consignments are ready for transport, will arrive safely intact.
  The sale of all our offered products is permitted under Latvian laws. However, we are not able to offer guaranteed customs clearance and it is Buyer responsibility to check your country's importing laws in relation to the products you have ordered. Any orders that are seized and destroyed by customs will not be refunded.
  Our assumption is also that you will deal with the ordered goods in a professional way for legal purposes.
  Please get acquainted your countrie's duties and taxes that might be paid when importing products from European Union - Latvia. Please note, it is Buyer's responsibility to pay any duties and taxes that may occur and it is not included in the delivery charge. Any orders that are returned to us due to any duties and taxes not being paid or if the courier tries to contact you and you fail to respond, resulting in goods being returned to us, you will be subject to admin fees which will be deducted from your final refund. The original delivery charge will not be refunded.

   Delivery time:

  Delivery time for each order are individual and approximate.
  To get estimated delivery date, please contact us by online form or e-mail.
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